Last updated: July 16, 2026
These Terms of Use govern your use of CandyRetailer.com and purchases made from Candy Retailer, operated by Online Innovations. By accessing the website, creating an account, or placing an order, you agree to these terms and any policies referenced on this page.
Website Use
You may use CandyRetailer.com only for lawful personal or business shopping purposes. You may not use the website to violate any law, interfere with website security, introduce malicious software, collect information about other users, submit false information, or disrupt the website’s operation. We may restrict or terminate access to the website when we reasonably believe these terms have been violated.
Customer Accounts
You’re responsible for providing accurate account information and protecting your login credentials. You’re also responsible for activity completed through your account unless you notify Candy Retailer that the account has been accessed without authorization. We may suspend or close accounts that contain false information, are used fraudulently, or violate these terms.
Orders
Candy Retailer reserves the right to refuse, limit, or cancel an order at any time, including orders involving suspected fraud, incorrect information, unavailable inventory, pricing errors, payment issues, unusual quantities, or unauthorized resale.
Submitting an order doesn’t guarantee acceptance. An order is accepted when Candy Retailer confirms and processes it. Customers must provide complete and accurate billing, shipping, payment, and contact information. Incorrect information may delay or prevent order processing. Available payment methods are listed during checkout and in our Frequently Asked Questions.
Pricing and Website Errors
CandyRetailer.com may occasionally contain typographical errors, incorrect prices, inaccurate product descriptions, outdated images, or incorrect availability information. Candy Retailer may correct information, update listings, or cancel an affected order at any time, including after an order has been submitted or confirmed. When an order is canceled after payment has been collected, the applicable payment will be refunded. Prices, promotions, product availability, and package quantities may change without notice.
Product Information
Candy Retailer sells products produced and packaged by third-party manufacturers. Manufacturers may change ingredients, nutrition information, allergen statements, packaging, labels, colors, piece counts, product names, or other details without advance notice.
Website photographs and descriptions are provided to help identify products, but packaging received may differ from the image displayed online. Customers should review the product packaging received with their order before consuming or serving a product. Anyone with food allergies, dietary restrictions, diabetes, celiac disease, or another medical concern should verify current information with the manufacturer or an appropriate healthcare professional.
Shipping, Returns, and Privacy
Shipping destinations, processing, delivery services, and hot-weather precautions are governed by our Shipping Information page. Returns, refunds, damaged products, incorrect merchandise, and restocking fees are governed by our Return Policy. The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy. These policies are incorporated into these Terms of Service by reference.
Intellectual Property
Unless otherwise indicated, the text, graphics, page designs, logos, photographs, icons, scripts, website features, and original content on CandyRetailer.com are owned by or licensed to Candy Retailer and are protected by applicable copyright, trademark, and intellectual property laws.
CandyRetailer.com and Candy Retailer names, logos, graphics, page headers, icons, and service names may not be copied or used without written permission.
All product names, manufacturer names, logos, trademarks, and brands displayed on the website remain the property of their respective owners. Their appearance on CandyRetailer.com doesn’t necessarily indicate sponsorship, endorsement, affiliation, or partnership.
Website content may not be copied, reproduced, republished, sold, scraped, distributed, or commercially exploited without written permission. Unless otherwise indicated, website content is © 2026 CandyRetailer.com. All rights reserved.
Product Reviews and Submissions
Customers may submit reviews, feedback, product requests, photographs, or other content when those features are available.
Submitted content must be truthful, lawful, relevant, and based on genuine experience. It may not violate another person’s rights, contain malicious software, impersonate another person, or include abusive, defamatory, deceptive, obscene, or unlawful material.
By submitting content for publication, you grant Candy Retailer permission to display, reproduce, edit, and use that content in connection with the website and business without compensation. We may reject or remove submitted content at our discretion.
Third-Party Links
CandyRetailer.com may contain links to manufacturers, payment providers, social media platforms, or other third-party websites. Candy Retailer doesn’t control third-party websites and isn’t responsible for their content, availability, security, products, services, or policies. Use of a third-party website is subject to that website’s own terms and policies.
Website Availability
Candy Retailer may update, suspend, restrict, or discontinue any part of the website without notice. We don’t guarantee that the website will always be uninterrupted, error-free, secure, or available.
Disclaimer
CandyRetailer.com and its website content are provided on an “as available” basis. To the fullest extent permitted by law, Candy Retailer disclaims warranties concerning website availability, accuracy, reliability, and fitness for a particular purpose. Nothing in these terms excludes warranties or consumer rights that can’t legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, Candy Retailer, Online Innovations, and their employees, representatives, and service providers won’t be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products purchased through it. When liability can’t legally be excluded, Candy Retailer’s liability will be limited to the maximum extent permitted by applicable law.
Indemnification
You agree to be responsible for claims, losses, or expenses resulting from your unlawful use of CandyRetailer.com, your violation of these terms, or your infringement of another party’s rights.
Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Kentucky and applicable federal law, without regard to conflict-of-law principles.
Severability
When any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
Changes to These Terms
Candy Retailer may update these Terms of Service when its website, business practices, or legal obligations change. The current version will be posted on this page with an updated revision date. Continued use of CandyRetailer.com after revised terms are posted constitutes acceptance of the updated terms.
Contact Candy Retailer
Questions about these Terms of Service may be directed to:
Candy Retailer
Online Innovations
501 West 11th Street
Newport, KY 41071
Email: customerservice@CandyRetailer.com
Phone: 1-855-246-1038
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time